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Tip to resolve Common troubleshooting of Google Toolbar

Posted In Internet - By Techtiplib on Wednesday, October 3rd, 2012 With No Comments »

This article will tell you the ways to resolve issues with Google Toolbar on your own by following these common troubleshooting steps. If the first step doesn’t resolve the issue you’re seeing, continue by moving to the next step.


For Internet Explore

Step 1: Update Google Toolbar

If you use older version of Google Toolbar, or your Toolbar files may have been damaged. Download and reinstall the latest version of Toolbar from our homepage to confirm you have the most recent updates and fixes. See How to Install Google Toolbar.

Step 2: Update Internet Explorer

To update Windows click the WindowsStart button, click All Programs, and then click Windows Update.

Ore you can also download and reinstall the latest version of IE to update and fix.

Step 3: Disable other add-ons

Disable other add-ons to see whether a specific add-on conflicts with Google Toolbar.

    1. Click the Internet Explorer Tools menu, then click Manage Add-ons.
    2. Select an add-on and click Disable.
    3. Repeat the previous step for all add-ons except Google Toolbar, then click Close.

If the problem no longer occurs, re-enable each add-on one at a time to find the one that’s causing trouble.

Step 4: Delete history

  1. Click the Internet Explorer Tools menu, choose Internet Options.
  2. At General tab, click Delete at ‘Browsing history’ section.
  3. Select Temporary Internet Files and Cookies, then click Delete.

For Firefox

Step 1: Reinstall Google Toolbar

Download and reinstall the latest version of Toolbar from our homepage to confirm you have the most recent updates and fixes.

Step 2: Update Firefox

Download and reinstall the latest version of Firefox.

Or run Windows Update by: Click the Windows Start button, click All Programs, and then click Windows Update.

Step 3: Disable other add-ons

Disable all other add-ons to see whether a specific add-on conflicts with Google Toolbar.

    1. Click the Firefox Tools menu, and choose Add-ons.
    2. Select an add-on, then click Disable.
    3. Repeat the previous step for all add-ons except Google Toolbar, then click Close.

If the problem no longer occurs, re-enable each add-on one at a time to find the one that’s causing trouble.

Step 4: Clear history

    1. Click the Firefox Tools menu, then choose Options.
    2. At Privacy tab, click the clear your recent history link.
    3. Select Cookies and Cache, then click Clear Now.

Step 5: Clear corrupt extension files

Delete the following extension configuration files to confirm the files aren’t damaged. Firefox will replace these files the next time it starts, and you won’t lose your extensions or their settings.

    1. Click the Firefox Help menu, then choose Troubleshooting Information.
    2. In the ‘Application Basics’ section, click Open Containing Folder.
    3. Click the Firefox File menu and choose Exit.
    4. Delete extensions.iniextensions.cache, and extensions.rdf files.
    5. Restart Firefox.

Step 6: Create a new Firefox profile

Creating a new Firefox profile allows you to start Firefox with a clean slate, without any of your settings or add-ons. You can create a new profile then reinstall Google Toolbar to determine whether there’s a conflict between Google Toolbar and another Firefox add-on.

Source: http://support.google.com

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