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Windows Phone 8: How to find a lost phone

Posted In Mobile, Windows Phone - By Techtiplib on Saturday, November 24th, 2012 With No Comments »

It’s nerve-wracking when you can’t find your phone—whether it’s truly lost, or just stuck between the sofa cushions. Find My Phone can help lay your worry to rest. This free service at the My Phone section of windowsphone.com can ring, lock, erase, or show your phone on a map from any Internet-connected computer. Find My Phone makes it easier to recover your phone, or to prevent someone from using it without your permission.

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To set up Find My Phone for the first time

The first time you use Find My Phone, you’ll need to do a few things to set it up (including signing in with your Microsoft account). But the next time you use it, you’ll be able to jump straight to the map and use all of the features.

  1. On your computer, go to windowsphone.com.

  2. Point to the phone in the upper-right corner, and click Find My Phone. If you’re prompted, sign in with the same Microsoft account you used to sign in on your phone.

  3. Click Find My Phone, then follow the instructions to set up Find My Phone. You’ll only need to do this once.

To map your phone’s location

  1. On your computer, go to windowsphone.com.

  2. Point to the phone in the upper-right corner, and click Find My Phone. If you’re prompted, sign in with the same Microsoft account you used to sign in on your phone.

  3. On your computer, go to the Find My Phone page on windowsphone.com and sign in with the same Microsoft account you used to sign in on your phone.

  4. Do any of the following:

    • Not seeing the latest location? Click Refresh.
    • If you’d like to make a hard copy of your phone’s location, click Print.
    • If you’ve scrolled the map and lost track of your phone’s location on it, click Center on map.

    Note: If we can’t find your phone right away, we’ll offer to keep trying if you’d like. Enter the email address you’d like us to use, and we’ll send you an email if we find it.

To make your phone ring

  1. On your computer, go to the Find My Phone page on windowsphone.com.

  2. Click Ring, and then follow the instructions to ring the phone.

    Tip

    When you ring your phone, it will ring even if the volume is off or it’s in vibrate mode.

To lock your phone and show a message

  1. On your computer, go to windowsphone.com.

  2. Point to the phone in the upper-right corner, and click Find My Phone. If you’re prompted, sign in with the same Microsoft account you used to sign in on your phone.

  3. Click Lock, and then follow the instructions. If you don’t already have a password set up on your phone, you’ll need to enter one—you’ll use it to unlock the phone if you get it back.

    Note

    If we can’t lock your phone right away, we’ll offer to keep trying. Enter the email address you’d like us to use, and we’ll send you an email if we find it.

    Tip

    You can also type a message to display on your phone’s lock screen. Consider providing a phone number or an email address in the message, so someone who finds your phone can contact you.

To erase your phone

If you’re certain you can’t get your phone back, or if you have sensitive information on it that you want to protect until you recover it, you can erase your phone remotely.

  1. On your computer, go to windowsphone.com.

  2. Point to the phone in the upper-right corner, and click Find My Phone. If you’re prompted, sign in with the same Microsoft account you used to sign in on your phone.

  3. Click Erase.

  4. If you’re absolutely, positively sure, select the Yes! Erase my phone immediately check box, and then click Erase.

    Notes

    • If we can’t erase your phone right away, we can keep trying. Enter the email address you’d like us to use, and we’ll send you an email if we succeed.
    • It’s a good idea to let your mobile operator know that you’ve lost your phone.

To change settings for Find My Phone

You can set up Find My Phone to save your location every few hours or to use push notifications instead of text messages to send commands (and apps) to your phone faster and more cheaply. Change these settings on your phone, not on your computer.

  1. In the App list, tap SettingsSettings icon , and then tap Find my phone.

  2. Select either or both of the following:

    • Send apps to my phone using push notifications (not SMS). The Find My Phone service and the Windows Phone Store on the web use text messaging to send commands and apps to your phone. Check this option to use push notifications instead. Why? Push notifications can be faster than text messages, and if your mobile operator charges you for each incoming text message, push notifications might also be cheaper. Also, My Phone can only send 15 text messages to your phone in a three-day period. With push notifications, there’s no limit.
    • Save my phone’s location periodically and before the battery runs out to make it easier to find. Microsoft can save your phone’s location details every few hours so that if your phone is out of range or the battery dies, we can still show your phone’s last known location on a map.
Via Windowsphone

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