Guide for Important Services of a Good Hosting Company
When you are building a website, the very first step that you will need to consider is who will be your web host. Your website needs to have a home place where it can be available on the internet for all your clients or customers to be able to find. This is what web hosting providers offer. A web hosting company will offer hosting and other service for a monthly or yearly fee. This is also where your website files will be stored and traffic can get to your website. They also will have extra services such as:
- Tech assistance
- Protection by firewall
- Email services
- Domain name registration
- FTP access
- Web building tools
- Great customer services
A social network hosting service is a web hosting service that specifically hosts the user creation of web-based social networking services, alongside related applications. Such services are also known as vertical social networks due to the creation of SNSes which cater to specific user interests and niches; like larger, interest-agnostic SNSes, such niche networking services may also possess the ability to create increasingly niche groups of users.
A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for other servers located in their data center, called colocation, also known as Housing in Latin America or France.
The scope of web hosting services varies greatly. The most basic is web page and small-scale file hosting, where files can be uploaded via File Transfer Protocol (FTP) or a Web interface. The files are usually delivered to the Web “as is” or with minimal processing. Many Internet service providers (ISPs) offer this service free to subscribers. Individuals and organizations may also obtain Web page hosting from alternative service providers. Personal web site hosting is typically free, advertisement-sponsored, or inexpensive. Business web site hosting often has a higher expense depending upon the size and type of the site.
Tech and customer service
Tech assistance and good customer service go hand in hand. The majority of the time customer service is how you will get to the technical assistance people. Both are important to great webhosting.
24 hours everyday
There needs to be customer service or technical assistance 24 hours a day, 7 days a week, every week of the year. Often customer service and business offices will be off on holidays but tech support needs to have someone you are able to contact when there is any problem with you website. Websites don’t understand holidays so there is always the chance problems can pop-up on a holiday.
You can always call customer service to ask a question to see exactly how the hosting company’s customer service is working. They need:
- Answer phone, text or email quickly
- Be extremely polite
- If unable to answer your question will get back with the answer quickly
Tech support all the time
Technical support all the time is so important that before you sign up with a hosting company, you should check out their tech support. You can do this by calling them at odd times of the day or night to see if you get a voice recording or a real person. Checking on voice recordings can often be forgotten about. So you need to be able to get in touch with a person who is working for the company (not an answering service).
Simon Hopes is renowned author and social media enthusiast. If you check with Inxyhost they will agree that tech support and customer service are extremely important.